![]() | Every day soil is naturally absorbed into the centre of the wool fibre hiding the dirt from the naked eye. Often consumers don’t realize their rug is dirty because they can’t see it. Unlike a typical fabric protector than only “coats” the fibre and then breaks up easily, MicroSeal penetrates the wool fiber to its inner cortex and protects it from the inside out. Not only from permanent stains and wear, but also from sun fade damage (nearly 100% according to 25 years of field and laboratory testing). |

MicroSeal Zone of Utah™ (“MicroSeal Utah”) offers a Lifetime Service Warranty and a Limited Lifetime Product Warranty (referred to as this “Warranty”). This Warranty commences from the date of customer’s carpet, fabric or textile and/or furniture application and the conclusion of MicroSeal Utah’s cure period under normal and customary use, as described in this Warranty.
1. Excluded Events. This Warranty does not apply if any of the following occurs:
Abusive treatment of carpet, fabric or textile. For purposes of this exclusion, “abusive treatment” means,
a. Any treatment outside normal and customary wear and tear.
b. Stains from products such as iodine, bleach, ink and dye products.
c. Notwithstanding this exclusion, MicroSeal Utah will attempt to remove
any stains caused by the above-described products at no charge, but
cannot guarantee that it will successfully remove such stains.
d. Fire and/or stains or soiling casued by fire or flame.
e. Mildew and/or mold staining.
f. Any attempted cleaning or soil/stain correction by a person or entity other than those approved and recommended by MicroSreal Utah. For purposes of this Warranty, Zerorez Salt Lake is the only approved and recommeded carpet and/or soil/stain cleaner.
2. Dry Time and Cure Period. For purposes of this Warranty, the treated carpet and/or fabric or textile requires a minimum of a one (1) hour dry time before walking on carpet or handeling fabric or textile . The cure period under this Warranty is a minimum of four (4) days.
3. Covered Events. Other than the excluded events described in paragraph 1, all other soilings/stains on the treated carpet, fabric or textile, including but not limited to sun fading, are covered hereunder.
4. Warranty Procedures. In order to activate this Warranty, each customer must follow the following procedures:
(a) Contact your MicroSeal Utah sales representative directly within twenty-four (24) hours following a spill or staining by either calling your MicroSeal Utah sales representative directly or calling the following number and requesting that your or another MicroSeal Utah sales representative contact you: 801-288-ZERO (9376).
(b) Immediately blot up any spill with a dry cotton or paper towel. Do not use water on any fabric that has “dry clean only” instructions from the manufacturer. Follow contact instructions in (a) above. Be careful not to rub or push the spill further into the carpet, fabric or textile.
(c) If material is not “dry clean only,” place a moist, white towel on the stain or spill.
(d) If the furniture or textile cleaning under this Warranty is unsuccessful, MicroSeal Utah will reimburse the customer for the cost of re-upholstery of the furniture or textile damaged; but will not reimburse a complete set of furniture or such other textile attendant to the damaged furniture or textile.
(e) If the carpet and/or rug cleaning under this Warranty is unsuccessful, MicroSeal Utah will reimburse the customer for replacment cost relating to the same or similar carpet or rug and detemined by the basic standards and practices governing carpet replacement for insurance claims, which requires replacing damaged carpets to the the closest common entry (or door break).
(5) Warranty Parameters:
EXCEPT AS SPECIFIED IN THIS WARRANTY, ALL EXPRESS OR IMPLIED COVENANTS, CONDITIONS, REPRESENTATIONS OR WARRANTIES, INCLUDING ANY IMPLIED WARRANTY FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR CONDITIONS OF QUALITY AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW, ARE HEREBY DISCLAIMED. FURTHERMORE AND THE OBLIGATIONS OF MICROSEAL UTAH EXPRESSLY STATED IN THIS WARRAMTY ARE IN LIEU OF ALL OTHER REPRESENTATIONS, WARRANTIES, COVENANTS OR CONDITIONS EXPRESSED OR IMPLIED.
IN NO EVENT WILL MICROSEAL UTAH BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGE IN CONNECTION WITH, OR RELATED TO, THIS WARRANTY (INCLUDING LOSS OF PROFITS, USE, DATA, OR OTHER ECONOMIC ADVANTAGE), HOWSOEVER ARISING, EITHER OUT OF BREACH OF THIS WARRANTY, INCLUDING BREACH OF WARRANTY, OR IN TORT, EVEN IF THE OTHER PARTY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.